Frequently asked questions

Find answers to your questions about ordering, shipping, and our Pokémon products quickly here.

Do you offer bulk discounts?

Yes, we provide special pricing for bulk orders to support retailers and collectors alike, please contact us for further details.

How quickly will my order be processed?

Orders are typically processed within 24 to 48 hours to ensure prompt delivery.

Can I track my shipment once it’s dispatched?

Absolutely! Tracking details are emailed as soon as your order ships.

What if I receive damaged or incorrect items?

Contact us within 7 days and we’ll arrange a replacement or refund promptly.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping fees and times vary by location.

Can I request specific Pokémon card sets or memorabilia?

We offer a wide selection; contact us for special requests and availability.

How It Works at the TurtlePie Store

Discover how to easily order wholesale Pokémon cards and memorabilia, making the most of our extensive collection and services.

Step One: Browse Our Collection

Start by exploring our vast selection of Trading Cards and related memorabilia to find exactly what you need.

Step Two: Place Your Order

Submit your order through our secure platform, ensuring quick processing and availability confirmation.

Step Three: Receive and Enjoy

Get your items delivered promptly!

Trusted Partners in Trading Card Game Excellence

Discover our practices that guarantee authentic Trading Cards and memorabilia.

Always Authentic

Our products undergo rigorous certification to ensure every card and collectible is genuine and high quality.

Secure and SafeTransactions

Advanced security protocols protect your orders and information for a seamless buying experience.

Worldwide Distribution

Shipping worldwide from day one.